Picture this: you make the decision to go to college. To afford it, you take out hefty student loans. You work hard, push through, and complete your degree. With even more hard work, you are able to pay off your student loans. Then, out of nowhere, the government reaches out to tell you that you actually haven’t paid your loans. And that they want to collect. Now. Before you can even use your degree, the government starts to take all of your income. What do you do?
This is what happened to Maria*, whom we met at the Boston Public Library’s first ever Community Health Fair on Friday, May 24th. Maria came to the Fair seeking any help she could find, and she found us. As the only legal team at the event, we were thrilled that we were there to respond to legal needs like Maria’s.
Allyson Dowds, Health & Human Services Research Specialist for the BPL and the event organizer, invited us to attend, recognizing that access to legal resources is an integral part of community health: the Legal Services Center provides legal representation to clients fighting housing insecurity, financial abuse at the hands of for-profit colleges or other predatory organizations, unsafe situations in the home or within families, and facing adverse action by the IRS. In the Safety Net Project, we help veterans, disabled individuals, and low-income folks secure the income, food access, and health care they need to protect their material well-being. In short, we work to address a multitude of interrelated community health problems through legal advocacy.
As a law school clinical program, our mission to “Advocate. Educate. Innovate.” compels us to provide education not just to the law students and interns who join us throughout the year, but also to our community on their rights within the legal system, through our program The People’s Law School. We used our time at the Community Health Fair to do exactly that.
The Fair brought together several key players in the food security landscape, including Project Bread, the Department of Transitional Assistance, and the Department of Public Health. Connecting with folks from these organizations was especially important as we consider our role in closing the Massachusetts ‘SNAP Gap.’ The SNAP Gap refers to those eligible for, but not receiving, SNAP benefits – according to the Mass Law Reform Institute, over 700,000 Massachusetts residents who are likely eligible for SNAP are not receiving benefits. This summer the LSC is reopening our SNAP appeals intake; we will represent those who have been denied benefits when they should have been approved. By helping individuals in complex situations secure SNAP benefits, we hope to take part in a larger movement to close that gap and make food security a reality for all of low-income Massachusetts. Connecting with these groups allowed us to consider future partnerships and to gather materials so that we can increase outreach and education efforts through our office.
Also at the event were many incredible community partners dedicated to serving the people of the greater Boston area. We spoke with many, including representatives of Bay Cove Human Services and Samaritans Inc., about ways we can partner to better serve our communities and share resources – such as workshops and presentations. Often, legal problems are the cause of mental or physical health problems. Other times, the root cause of a legal problem is really a housing or food issue. It was vital for us to connect (and reconnect!) with the government, non-profit, and social service organizations working in health, food, and housing so that we all can provide our clients with the broadest base of assistance available. It is so rare that someone is facing only one issue – to get at the root causes of the problems facing our clients, we need to call on each other.
In addition to talking to partner organizations, we met many people interested in learning how we can help them. We provided advice and referral information on a range of issues including overpayment of benefits, predatory student loans, and veterans’ legal issues. Because our services are free, we don’t have the resources to take every case, so events like this are a great way to get information to people who may not otherwise have access to it. Maria wouldn’t have known about our services if we hadn’t been at the Health Fair.
Plenty of folks also came to our table who didn’t have a specific issue they needed help with; they just wanted to know what kinds of services we offer. We are always happy to talk about our services to anyone who will listen! In addition to providing general information about the Legal Services Center, Julia Schutt of the Veterans Legal Clinic attended the Fair to showcase the project she manages developing an online tool to help veterans and military families learn if they are eligible for state Chapter 115 benefits.
After the Fair, we followed up on Maria’s case and, after consulting with other advocates here at LSC, determined that Maria’s situation would best be handled directly by the Project on Predatory Student Lending. Maria will be directly assisted by our office, thanks to the opportunities provided at the Community Health Fair.
The Community Health Fair was an extremely useful event and we are glad to have been invited. We are excited to see it grow and hope to be included every year!
*Name and some identifying details have been changed to protect client confidentiality.